Frequently Asked Questions
Everything you need to know about your Medik8-INT experience.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days, while express options are available for delivery within 1-2 business days depending on your location.
What is your return policy for skincare products?
We offer a 30-day return policy for unopened and unused products. For hygiene reasons, we cannot accept returns on items that have been opened or tested.
Are Medik8-INT products suitable for sensitive skin?
Yes, many of our products are formulated specifically for sensitive skin. We recommend checking the product descriptions for 'sensitive-friendly' labels or performing a patch test before full application.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery timelines vary by destination and will be calculated at checkout.
Are your products cruelty-free?
Absolutely. Medik8-INT is committed to ethical beauty; we do not test our finished products or ingredients on animals at any stage of production.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay.